Phaser 550

Languages: Adobe PostScript Level 2, HP PCL5 (optional), HP-GL

Method: Color Solid Ink

Speed: 4 PPM color, 7 PPM monochrome

Graphics: 600dpi Standard, 1200 x 1200 dpi Optional

Memory: 8MB Standard, 72MB Maximum

Autorotation: Yes

Duplex: Not Available

RET: Not Available

Tektronix Phaser 550 Fonts

Internal Fonts: 17 Standard, 39 with Extended Features

Optional Fonts may be downloaded to optional SCSI Hard drive

Standard PostScript Fonts:

Courier, Courier Bold, Courier Oblique, Courier Bold Oblique
Helvetica, Helvetica Bold, Helvetica Oblique, Helvetica Bold Oblique
Helvetica Narrow, Helvetica Narrow Bold, Helvetica Narrow Oblique, Helvetica Narrow Bold Oblique
Times Roman, Times Bold, Times Italic, Times Bold Italic
Symbol

Additonal Postscript Fonts with Extended Features Option:

ITC Avant Garde Gothic Book, ITC Avant Garde Gothic Book Oblique, ITC Avant Garde Gothic Demi, ITC Avant Garde Gothic Demi Oblique
ITC Bookman Light, ITC Bookman Light Italic, ITC Bookman Demi, ITC Bookman Demi Italic
Helvetica Condensed, Helvetica Condensed Bold, Helvetica Condensed Oblique, Helvetica Condensed Bold Oblique
New Century Schoolbook, New Century Schoolbook Bold, New Century Schoolbook Italic, New Century Schoolbook Bold Italic
Paltino, Palatino Italic, Palatino Bold, Palatino Bold Italic
ITC Zapf Chancery Medium Italic
ITC Zapf Dingbats

Scalable PCL fonts with HP PCL5 Option:

Courier, Courier Bold, Courier Italic, Courier Bold Italic
Times Roman, Times Bold, Times Italic, Times Bold Italic
Universe, Universe Bold, Universe Italic, Universe Bold Italic

Tektronix Phaser 550 Interfaces

The interfaces are located on the back side of the printer.

Parallel

Availability: Standard

Connection: mini Centronics (high-density), IEEE 1284-C (Adpater for standard centronics included with printer)

Activation: Automatic

LocalTalk / Serial

Availability: Optional Card

Connection: LocalTalk /Serial

Activation: Refer to Network Utilities Guide

Ethernet

Availability: Optional Card

Connection:

Activation: Refer to Network Utilities Guide

Token Ring

Availability: Optional Card

Connection:

Activation: Refer to Network Utilities Guide

SCSI

Availability: standard

Connection: used to attach hard drive or copystation

Tektronix Phaser 550 Paper Handling

Continuous Feeding

Standard Trays : A/Letter Paper

Optional: A/Letter Transparency Tray, A4 Paper Tray, A4 Transparency Tray, Legal Paper Tray, 500-sheet Lower Tray assembly, Phaser CopyStation (turns the Phaser 550 into a color copier)

Using the Media Trays

Make sure that you load the correct media. Each tray is designed and labeled for only paper or transparency. If you load the wrong media type in a tray, you will get an error message when you attempt to print.

If you have the Lower Tray Assembly installed and you wish to use the automatic tray-switching feature (for example, for a large print job), make sure that all trays in the printer at any one time are the same media type and size.

To load paper or transparencies, push down on the media tray's metal plate until it clicks, locking it into place.
Fan the paper or transparencies, but be careful not to leave fingerprints, which can result in a smudged print.
Place paper or transparencies in the tray under the hooks.
If loading transparencies, load them so that the notched corner is placed closest to the media level label (5).
You can load approximately 250 sheets of paper or 100 sheets of transparency film. Use the label on the inside of the tray as a reference for the proper amount of media.
If you have a single media tray, slide the paper tray completely into the slot.

If you have a Lower Tray Assembly, install a media tray into each of the three slots.
NOTE: A paper tray can be installed ina ny of the three tray slots; however, the transparency tray should only be inerted in the upper (A) and middle (B) tray slots.

Using Manual Feed

Use manual feed for printing on a media other than what is installed in the media tray. When the printer sense media in the manual feed tray, it picks that media. You can also select manual feed in the front panel; when you do, the front panel reads Manual Feed: Paper or Manual Feed: Transparency.The message remains in the front panel until you feed media at the manual feed slot or make another selection. (The front panel selection is overridden by a driver selection.) If no media is loaded in the manual feed tray when manual feed is selected, the printer waits 60 seconds before it cancels the job (the default timeout is 60 seconds).

Adjust the guides to the width of the media.
Insert the media until it stops. For transparency, place the transparency in the manual feed tray with the printable side UP: the end that is notched enters the printer first with the notched corner closest to the front of the printer.
Wait 5 seconds after the first sheet enters the printer before inserting a second sheet.

Tektronix Phaser 550 Messages

Symptom	Possible Cause(s)	Solution
Power indicator is blinking	The printer is receiving, processing or printing a job. or You have entered the menu in the front panel.	Wait for the job to be completed or cancel the job. or Exit the menu.
Power indicator is off	The printer is not ready, is disabled, or has detected an error.	Read the front panel message to determine the printer's status.
Error indicator is on	Attention is required, but not immediately. For example, when the front panel reads `<color>:low.`	Correct the condition reported by the front panel.
Error indicator is blinking	The printer is stopped because it detected a user-correctable error such as an open door or a media jam. or Error occurred that is not user-correctable.	Correct the condition reported by the front panel. or Turn the printer off and back on again. If the indicator is still on after the power-up sequence, the printer requires service.
The front panel menu exits and returns to `Ready` without anyone pressing the button.	Front panel timeout: if no activity occurs in 5 minutes, the front panel returns to `Ready.`	Press `Menu`to enter the front panel menu.
Front panel reports: `Jam at <Location>: See inside front door`	Media jam. or Too much media is loaded in the media tray. or Wrong media is installed in the tray. or Media is wrinkled or curled. or Media is too thick or too thin.	To find the jam: refer to the paper path illustration on the inside front door label. To clear the jam: remove the media (refer to the instructions on the Quick Reference Card.) Make sure that paper or transparencies are installed correctly and in the media-specific tray. or Reduce the amount of media to below the media level indicator on the media tray label. or Load paper in the paper tray or transparencies in the transparency tray. or Change the media or Use recommended laser paper and Tektronix transparencies.
Front panel reports: `Wrong media in tray`	Paper is installed in the transparency tray or transparencies are installed in the paper tray.	Load only paper in the paper tray and transparencies in the transparency tray. Make sure you are using the correct size media tray for the media loaded (A/Letter, A4 or Legal)
Front panel reports: `Waiting for <media>`	The media installed is not what the printer is expecting.	Insert the appropriate media tray. Change the default media tray to match the desired media type; restart the printer. Cancel the job and check for the appropriate driver settings. If the message persists, call the Customer Support Hotline.
Front panel reports: `<color>:low`	Indicated color toner cartridge is low.	Replace the indicated color toner cartridge within 100 pages or when the print quality becomes unacceptable. If you don't already have a new one, order a new toner cartridge.
Front panel reports: `Stopped: replace <color>`	Indicated color toner cartridge is empty.	Replace the indicated color toner cartridge now.
Test print shows a single color that is not uniform or has a mottled appearance or Test print shows a single color with many vertical streaks of slightly different density and non-uniform color.	The toner cartridge is nearly empty.	Replace the color toner cartridge.
Test print appears faded in a single color.	The color density is set incorrectly in the front panel. or The toner cartridge is wearing out.	Check the density setting by printing the Color Calibration Page in the Calibrate Colors menu in the front panel. Compare the settings to the color samples on the Quick Reference Card and, if necessary, adjust the density in the front panel. or Replace the color toner cartridge soon.
A single color has a sharp, dark or light vertical streak.	The cartridge is wearing out; a mechanism inside the cartridge is not properly applying toner.	Replace the color toner cartridge.
Service Print 1 shows small, repeating light or dark spots in a single color.	The color toner cartridge is damaged.	Replace the color toner cartridge.
A single color shows a light, repeating horizontal line.	The roller in the toner cartridge has a slight impression after long storage.	Run 20-30 prints. The impression will disappear with continued time and use.
A single color on the test print is cut off with a jagged edge either on the left or right side of the print.	The cartridges are installed in the printer in this order from top to bottom: black, yellow, magenta, cyan. The toner cartridge that is positioned in the printer above the cartridge that displays this symptom has a defect; it prevents the lower cartridge from fully opening during printing.	Replace the cartridge that is positioned in the printer above the cartridge showing the symptom. If the symptom appears in yellow: replave the black toner cartridge. If the symptom appears in magenta: replace the yellow toner cartridge. If the symptom appears in cyan: replace the magenta toner cartridge.
Front panel reports: `Imaging unit:replace`	The imaging unit is wearing out.	Replace the imaging unit soon.
Test print shows dark, uneven vertical streaks or smudges on the whole page; most prominent in the middle of the page; most visible in the yellow band on the test print.	The imaging unit is wearing out.	Replace the imaging unit.
Prints are missing fine line detail.	The imaging unit is worn out.	Replace the imaging unit.
Dark color spots and dark or light streaks appear in all colors.	The imaging unit is worn out.	Replace the imaging unit.
Test print shows a straight, thin and even, light vertical line in all colors.	The photosensitive belt inside the imaging unit is scratched.	Replace the imaging unit.
On the test print, each color "bleds: into the color band below it (the most visible is magenta in the yellow band).	The cleaning blade inside the imaging unit is not cleaning an internal belt.	Replace the imaging unit.
A single white spot appears in approximately the same vertical place on the page.	The imaging unit is damaged.	Replace the imaging unit.
A single, wide, light horizontal band appears in one place on the page (near the top) OR all colors are faded.	The imaging unit was exposed too long to light.	Wait overnight and print the test print. If print quality hasn't changed, replace the imaging unit.
Large light spot(s) appear randomly in the test print, approximately on the same horizontal and vertical place or they move vertically from one print to another.	Fingerprint(s): someone has touched the underside of the imaging unit.	Print several pages until the artifacts fade.
Dark and light repeating horizontal lines at 1.5 mm intervals.	Gears in the imaging unit are not meshing smoothly.	Replace the imaging unit.
One or more vertical, dark and enven fine lines appear on the print through all colors.	The imaging unit is scratched. or The fuser is damaged.	Replace the imaging unit; make sure that the old imaging unit is not exposed to light for more than 45 seconds. If a new imaging unit does not correct the problem: Put the old imaging unit back into the printer Repack the new imaging unit. Replace the fuser.
Front panel reports: `Fuser: replace`	The fuser is wearing out.	Replace the fuser soon.
Front panel reports: `Stopped: Replace fuser!`	The fuser is worn out.	Replace the fuser now.
The surface of the printed image appears to have vertical scratches (visible by holding the print at an angle and observing the "shine"). At first the scratches appear only on the printed image; eventually, dark vertical scratches appear on the unprinted portion of the page.	The fuser is wearing out.	Replace the fuser.
A piece of the printed image is missing and reappears out of place, approximately 129mm (5 in.) down on the page.	The fuser is worn out.	Replace the fuser.
Dark and wavy vertical streaks appear in all colors, most visible in yellow.	The main charge grid is dirty.	Replace the main charge grid.
The entire page prints in black including the borders.	The cause is one of the following: Bad electrical contact for the main charge grid. The main charge grid is broken. Power supply high voltage.	The solution is one of the following: Re-insert the imaging unit to correct the contact for the main charge grid. Replace the main charge grid with a new one. Call service.
Front panel reports: `Transfer kit:replace`	The transfer kit is worn out.	Replace the transfer kit.
Toner spots appear on the back of the media.	The transfer kit is worn out.	Replace the transfer kit.
The page prints in black in teh image area only (the borders are clear).	Either the image processor board or engine control board is not functioning properly.	Turn the printer off and back on again. If the problem persists, call service.
The page is completely blank.	The problem could be with one of the following: Engine control board. Developer voltage. Laser scanning unit mirror.	Turn the printer off and back on again. If the problem persists, call service.
Front panel reports: `Printer Error ##`	An error occurred that is not user-correctable.	Turn the printer off and back on again. If the problem persists, call the Customer Support Hotline.
Thin horizontal stripes or a "weave" pattern appears in a complex image.	The printer has insufficient memory for an image of this complexity.	Increase the amount of memory or Print the image at a lower resolution.